🎓 Ololo Academy
Free courses for Ghana's sellers, buyers, and riders. Learn the skills that grow your income.
🏪 Seller Academy
Getting Started on Ololo Express
Set up your seller account, complete verification, configure your Dokan store, connect Paystack payments, and set up your first shipping zones. Everything you need to make your first sale.
Product Listing Masterclass
Learn to write product descriptions that convert, take great product photos with just your phone, set competitive prices, and optimise your listings for search. The difference between a seller who gets orders and one who doesn't is this module.
Marketing for Ghana Sellers
WhatsApp broadcast selling, Facebook group strategy, TikTok product videos, Instagram shop setup, SMS campaigns with MNotify, and running coupon campaigns on Ololo Express.
Growth & Customer Retention
How to earn 5-star reviews consistently, handle returns gracefully, build repeat buyers, speed up fulfilment, and resolve disputes through BuySafe. The tactics top Ololo sellers use.
Advanced: Scale Your Store
Move into wholesale selling, build your Ghana-made brand, use warehouse fulfilment, collaborate with affiliates, earn your BuySafe Certified Vendor badge, and become compliant with Ghana's Electronic Transactions Bill 2025.
🛒 Buyer Academy
How to Buy Safely Online in Ghana
Spot fake listings before you pay. Learn how to read seller ratings, verify BuySafe badges, understand Paystack escrow protection, and stay safe when buying with MoMo.
Disputes, Returns & Your Rights
What to do when something goes wrong. How to raise a dispute, what BuySafe covers, return timelines, and your rights as a buyer under Ghana's Electronic Transactions Bill 2025.
Safe Buying from WhatsApp & Instagram Sellers
Millions of Ghanaians buy from Instagram and WhatsApp sellers every day. This module teaches you how to verify them on CheckGhana, use TrustPay, and track your order safely.
🏍️ Rider Academy
Professionalism & Customer Handling
Your first impression is everything. Learn the communication scripts top riders use, how to handle difficult customers, dress standards for Ololo deliveries, and punctuality systems that keep you 5-star.
Package Safety & BuySafe Inspections
How to handle fragile goods without damage, follow BuySafe inspection protocols, take proof-of-delivery photos that protect you legally, and handle tamper-evident packaging.
Route Optimization & Earnings
Use the Ololo rider app to plan routes efficiently. Understand Accra traffic patterns, zone-based routing, how peak hours work, and the tactics top riders use to maximise daily earnings.
Fraud Prevention & Personal Safety
Identify suspicious orders before you pick up. Learn the fake address tactics used in Ghana, what to do during a conflict, how to report fraud through the app, and stay safe on night deliveries.