🏪 Seller🏅 Cert eligible
The 12 Delivery Status Codes & Protecting Your Rating
Your rating determines delivery assignment priority — maintain above 4.0 stars. Learn all 12 status codes: Pending → Queued → OfferPending → RiderAssigned → ArrivingPickup → PickedUp → InTransit → ArrivingDropoff → Delivered → Failed → Returned → Cancelled. Learn when to update each status and the Failed Delivery Protocol.
7 lessons 60 min
Course Lessons
1All 12 Delivery Status Codes in Order
video
Updating Status in Real-Time: When and How
article
The Failed Delivery Protocol: Call, Wait 10 min, Mark Failed, Return
video
How Your Rating Determines Delivery Assignment Priority
article
How Status Updates Protect You Legally in a Dispute
article
Vehicle Breakdown Mid-Delivery: The 4-Step Protocol
video
Quiz: Delivery Status Codes & Rating
quiz